Shipping Policy

Last Updated: 01 March 2026

At Modish-Vogue, we are committed to providing a clear, reliable, and transparent delivery experience.

This Shipping Policy applies to all orders placed on www.modish-vogue.com

1. Shipping Area

We currently ship within the United Kingdom only.

We do not offer international shipping at this time.

2. Shipping Fees

We offer free standard shipping on all orders delivered within the United Kingdom.

There are no hidden handling or packaging fees.

3. Order Processing Time

Orders are processed within 1–2 business days, excluding:

  • Weekends

  • UK public holidays

Daily Cut-Off Time:

Orders placed before 4:00 PM (UK time) on a business day will begin processing the same day.

Orders placed after 4:00 PM will be processed on the next business day.

Processing time refers to order verification, quality checks, packaging, and preparation for dispatch.

4. Shipping & Transit Time

After dispatch, delivery typically takes:

4–5 business days

Estimated Total Delivery Time:

5–7 business days (processing + transit)

Delivery times are estimates and may vary due to:

  • Carrier delays

  • Weather conditions

  • Peak seasonal demand

  • Public holidays

5. Fulfilment Centre

All orders are shipped from:

ShipBob UK Fulfillment Centre
Edison Road
Hams Hall Distribution Park
Birmingham
B46 1DA
United Kingdom

ShipBob is our authorised fulfilment partner responsible for inventory storage, order processing, and dispatch.

6. Shipping Carriers

ShipBob works with established UK carriers, which may include:

  • Royal Mail

  • DPD

  • Evri

  • UPS

  • Other trusted UK delivery partners

The selected carrier depends on package size, destination, and operational availability.

Tracking information will be provided once your order is dispatched.

7. Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking details.

Tracking updates are provided directly by the carrier.

8. Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

If an incorrect address is provided and the order is returned to us:

  • Re-shipping costs may apply

  • Delivery delays may occur

We are not responsible for failed delivery due to incorrect address information supplied at checkout.

9. Delayed or Lost Shipments

If your order has not arrived within the estimated timeframe:

If a parcel is confirmed lost by the carrier, we will arrange a replacement or refund as appropriate.

10. Damaged Packages

If your parcel arrives visibly damaged:

  • Please take photographs before opening

  • Contact us within 48 hours of delivery

We will assess the situation and provide a suitable resolution.

11. Delivery Limitations

We currently ship only to residential and business addresses within the UK.

We do not ship to:

  • PO Boxes

  • Military addresses

  • Freight forwarding addresses

12. Contact Information

If you have any shipping-related questions, please contact:

  • Company name: SCANDIVOGUE LTD
  • Website: www.modish-vogue.com
  • Company Address : Unit 13 Freeland Park, Wareham Road, Poole, Dorset, United Kingdom, BH16 6FH
  • Warehouse: ShipBob UK Fulfillment Centre Edison Road Hams Hall Distribution Park Birmingham B46 1DA United Kingdom
  • E-mail :contact@modish-vogue.com
  • Phone : +44 117 410 2542
  • Company number: 15796551
  • Customer Service: Monday to Friday 9:00am to 5:00pm, GMT